FAQ on the raised keys of a keyboard

Support questions

You have the question, ATM has the answer.

  • Does ATM offer training for my solutions?
  • Does ATM offer training for repairing the devices?
  • Will I be informed if any devices or components become unavailable?
  • Where can I get the latest drivers for ATM products?
  • My ATM machine is defective, who do I contact?

Does ATM offer training for my solutions?

Yes, ATM coordinates with the customer on the content of the instructional courses, workshops and training sessions.

Does ATM offer training for repairing the devices?

Yes, ATM trains employees for maintenance and repair in individual training courses.

Will I be informed if any devices or components become unavailable?

Yes, ATM has a proactive obsolescence management system and informs customers in good time when components or devices reach the end of life.

Where can I get the latest drivers for ATM products?

If you need up-to-date drivers for computer-based products, please send an e-mail to the support team: support-KDME (at) knds.de

My ATM machine is defective, who do I contact?

ATM repairs defective equipment after a thorough assessment and appraisal. For this, please contact atm-reparaturen-KDME (at) knds.de