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Electronics technician repairing a device

Service and support

Ensuring functionality

Successful operations require systems that work reliably. Every time, every place. This requires strict maintenance concepts. This is why ATM offers full service support which includes user training, upkeep and maintenance, as well as repairs when the systems are in use. The goal is the continuous availability of the IT solutions, which ATM ensures on various levels.

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Training sessions and workshops

User education, training sessions and workshops on site or in-house training at ATM teach users how to handle ATM’s solutions properly.

Discarded electronic components

Exchange processes

Parts, components and circuit boards become obsolete over time, which is why ATM has established a proactive obsolescence management system.

Electronics technician checking a device and looking at a computer monitor

Repairs and maintenance

Even though the devices are qualified for extreme conditions, faults can arise. This is why ATM offers repair management.

Screen showing software code

Drivers

ATM offers up-to-date device driver software to ensure that your IT system is always up to date with the latest software and that the devices’ communication capability is secured.

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Material concepts

User-friendly software tools support users in operations, repairs and maintenance as well as in technical material testing.

The letters FAQ on the raised keys of a keyboard

FAQ

Do you have any questions about service, support, repairs and maintenance? ATM has compiled the important points for you.

Hands on a keyboard

Contact

ATM will be glad to answer your questions about IT solutions, service and support. Contact ATM.